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Questions? We've Got Answers.

From creating their personalized story to choosing the right format, here's everything you need to know about the WeMemento experience.

Personalized WeMemento storybook
GETTING STARTED

General Questions

A few basics about how WeMemento works.

WeMemento creates personalized storybooks built around the people and memories that matter to you. You provide details about someone special, and those details become part of their story.
You can create a story for a child, family member, friend or someone special. Stories can also be created for birthdays, milestones, gifts and meaningful family moments.
Not at all. You simply provide the details you'd like included. The story is created around those details so you don't need to write the book yourself.
Choose your story experience, provide the personalization details, review your information and complete your order. Your personalized story is then prepared based on the information you provide.
MAKE IT THEIRS

Personalization

The details are what make the story personal.

You can provide details such as their name, age, appearance, personality, favorite things, family members, pets, special places and meaningful memories.
Yes. Family members and other loved ones can be included as part of the story details, depending on the story you're creating.
Yes. You can provide information about their pet, including its name and other details you'd like to be part of the story.
Yes. The personalization form includes a place for special memories, dedications and other details you'd like to share.
The story creation form can include photo uploads so you can provide additional reference information for the personalized character.
INSIDE THE STORY

Books & Illustrations

Information about the storybook itself.

Our current storybook format is designed around approximately 18–24 illustrated pages.
The story experience is designed around full-color illustrated pages so the story feels like a real storybook rather than simply text placed on pages.
Current story themes include Magical Kingdom, Space Adventure, Dinosaur World, Enchanted Forest, Underwater Adventure, Superhero Mission, Bedtime Stories and Around the World.
Yes. Bedtime stories are one of the story experiences available through WeMemento.
YOUR ORDER

Ordering & Payment

Everything about choosing and placing your order.

The current packages are Digital Tale at $12, Classic Hardcover at $28 and Ultimate Memory at $48. Each package offers a different combination of digital, printed and video formats.
Yes. You'll be able to select the story experience and provide your personalization details as part of the order process.
Yes. The checkout experience is designed to give you a review step where you can check your package and story details before continuing to payment.
Yes. A personalized story can be created as a gift for birthdays, holidays, milestones, family celebrations and other meaningful occasions.
DELIVERY

Digital & Printed Delivery

What happens after your story is created.

The Digital Tale is provided as a digital PDF that you can download and keep.
The Classic Hardcover package is designed to include the digital PDF along with the physical hardcover book.
The hardcover option is intended to be delivered to the shipping address provided during the order process.
Creation and delivery timelines can depend on the selected format and destination. The applicable timing should be confirmed during the ordering process.
SPECIAL MOMENTS

Gifts & Occasions

Ideas for making their story part of a special moment.

A personalized story can be created around the recipient's personality, interests, favorite things and memories, making it suitable for birthdays and other personal celebrations.
Yes. Family members, pets, places and special memories can be included when creating a family-focused story.
Yes. The story creation form includes a dedication field where you can add a personal message.
✦

Personalized

Built around the person, details and memories you provide.

🎨

Beautifully Illustrated

Designed to feel like a real storybook, not a generic template.

♥

Made to Treasure

Created to be read, shared and remembered for years to come.

STILL WONDERING?

Didn't Find Your Answer?

If there's something you'd like to know about creating a personalized WeMemento story, we're here to help.

READY TO BEGIN?

Their Story Is
Waiting to Be Told

Turn their name, personality, favorite things and precious memories into a story made just for them.

Create Their Story →